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We have an exciting new opportunity for an Internal Account Manager to join the Sales Team at A1SP.

Position: 

Account Manager

Main purpose of role: 

The Account Manager is a key member of the Sales Team and reports to the Sales Manager.

Main Duties & Responsibilities:

• To be assigned key customer accounts to manage on a day-to-day basis.
• To be responsible for delivering high levels of customer service and develop strong working relationships with the customer with a view to increasing sales levels.
• To produce accurate sales estimates for customer enquiries and to proactively monitor and follow-up sales enquiries to maximise sales levels.
• To identify new sales opportunities within the customer and work with the Sales Manager to develop them.
• To generate Works Instructions for any orders received to pass on the Operations Team.
• To liaise with the Operations Team to ensure customer delivery schedule expectations are met.
• To manage and resolve any conflicts with the customer.
• To assist other members of the Sales Team, especially during periods of holiday or absence.

Teamwork, Communication and Continuous Improvement

To maintain good and co-operative relationships with colleagues involved in other aspects of
the business or operations in order to promote strong teamwork and co-operation across the
Company to meet business objectives.

Training & Flexibility

To undertake training as required by the Company related to the maintenance of a highly
skilled, capable and flexible workforce.

Health & Safety

To ensure that all Health & Safety procedures are adhered to and that work is conducted in a
safe manner.

Information Security

To ensure that Information Security procedures are followed in line with ISO 27001.

Quality

To ensure that Quality procedures are followed in line with ISO 9001.

Personal and Desired qualities

• Self-motivation.
• Positive approach to challenges.
• Enthusiastic and professional attitude.
• Team player with the ability to work on your own to achieve targets.
• Excellent communicator.
• Flexibility and adaptability.
• Desire to help business growth.
• Good humour and approachability.
• Trustworthiness, reliability, and dedication.

Benefits

• 40 Hours per week: Monday to Friday 08:30-17:00 with 1/2 break.
• 26 days annual holiday plus all statutory bank holidays.
• Auto enrolled into company pension scheme – ER 3% EE 4%.
• Life Assurance – 2x’s then 4x’s when auto enrolled into company pension scheme.
• Employee Assistance Programme.
• Employee Rewards scheme.
• SC Security clearance with the Home Office will be a mandatory requirement on appointment.

Salary

Depending on knowledge and experience.
Quarterly sales bonus on achieving targets.

Get in Touch

If you think you’d be a great fit for this role, we’d love to hear from you. Please send your CV, along with a covering letter to Tony Pullen – Sales Manager tony.pullen@a1sp.co.uk